How good is your customer service?

Advertising Customer service Marketing

In addition to being good at copywriting and producing marketing communications that meet my clients needs, I’d like to think that my customer service skills are up there too.  It’s the attention to detail and going that extra mile to give them more than they expect that in my opinion is exceptional customer service.  If I see an opportunity for my clients…

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E-newsletters – why you should have one, Part 1

e-newsletters newsletters

One of the jobs on my “to-do” list is to write the first Purple Chameleon newsletter for 2010.  It’s something I was going to get started on during the Christmas break but the holiday season slowed me down… Why should you have an e-newsletter?  There are a number of reasons why businesses should engage in creating e-newsletters and some useful principals to follow…

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